Privacy Policy

Effective: July 1, 2025

Introduction

Kelsey Mercer, LLC ("Company," "Kelsey Mercer," "KM," "we," or "us") respects your privacy and is committed to protecting your personal information through this Privacy Policy ("Policy").

This Policy outlines the types of information we collect, how we use it, and your rights and choices regarding your data. It applies to our website, www.kelseymercer.com ("Website"), and any other online services that link to this Policy.

By accessing or using our Website, you agree to this Policy. If you do not agree, please do not use our services.

Scope

This Policy applies to information collected:

• Through the Website and associated digital platforms
• Via email, text, and other electronic communications between you and KM
• Through interactions with our ads or content on third-party platforms that link to this Policy

This Policy does not apply to:

• Information collected offline or through unrelated websites
• Third-party websites or content linked from our Website
• Our Website and Services are intended for use by individuals located in the United States. If you access the Website from outside the U.S., you do so at your own risk and are responsible for compliance with local laws

Children Under 18

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If you are under 18, do not use the Website or provide any personal information. If we learn we’ve collected data from someone under 18, we will delete it immediately. To report any concerns, contact: info@kelseymercer.com.

Information We Collect

We may collect the following types of information:

• Personal identifiers such as your name, email address, mailing address, and phone number
• Technical data such as IP address, browser type, and device information
• Usage data including pages visited, features used, and engagement patterns
• Information you provide directly through forms, email, or surveys

How We Collect Information

• Directly from you: When you fill out a form, make a purchase, subscribe, or communicate with us
• Automatically: Through cookies, web beacons, and similar tracking technologies

Use of Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Track and analyze site usage for performance and improvements
• Deliver targeted advertising

You can adjust your browser settings to refuse cookies, but doing so may limit some functionalities. Our site may display a cookie consent banner where required by law. You may accept or decline the use of certain categories of cookies.

How We Use Your Information

We use collected information to:

• Provide and manage services and content
• Process transactions and communicate with you about your account
• Customize your experience and deliver relevant content
• Send newsletters, promotions, or updates (you can opt out anytime)
• Comply with legal obligations and protect our rights

SMS and Text Messaging

If you opt into SMS communications, we collect and use your mobile number only for that purpose. You may opt out by replying "STOP" at any time. We do not sell or share mobile numbers for marketing.

Disclosure of Your Information

We may share your data:

• With service providers and vendors who help us operate the business. These may include platforms for email delivery, payment processing, customer support, data analytics, or advertising services.
• If legally required to comply with laws or protect our legal rights
• In the event of a merger or asset sale
• With your consent or at your direction

We do not sell your personal information, and we do not share it with third parties for monetary gain. Some anonymized or aggregated data may be used to improve advertising or user experience.

Your Choices and Rights

You may:

• Access or update your information
• Request deletion of your data (subject to legal limitations)
• Opt out of marketing communications

To make any requests, contact: info@kelseymercer.com.  We typically respond to verified requests within 30 days. We may require you to verify your identity before processing certain requests.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law, generally not longer than three (3) years.

Data Security

We implement reasonable safeguards to protect your data. However, no internet transmission is 100% secure. We encourage you to use strong passwords and be cautious with sensitive data.

State Privacy Rights

Depending on your state of residence, you may have specific rights under applicable state laws, including:

• The right to know what personal information we collect
• The right to access, correct, or delete your data
• The right to opt out of data sharing for advertising

To exercise these rights, contact us at: info@kelseymercer.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services indicates your acceptance of the changes.

Contact Us

If you have any questions about this Policy or our data practices, please contact us at:

info@kelseymercer.com.